Legal notice

Seller information for customers in Japan, as required by Japan's Act on Specified Commercial Transactions (特定商取引法に基づく表記).
Effective October 24, 2026.

1. Seller

In short: who sells to you and how to reach us.

Seller (販売業者): Ethan Wildman, carrying on business as Glow Doodles
Person responsible (運営責任者): Ethan Wildman
Address (所在地): 1030 Welch Road, Minden, Ontario K0M 2K0, Canada
Phone (電話番号): +1 905-925-0302
Email (メールアドレス): ethan@wildmanstudio.ca

2. Price

In short: the price on the product page is the price you pay.

Price (販売価格): as shown on each product page and at checkout, in the currency shown at checkout.

3. Shipping and other charges

In short: shipping is free and nothing else is added at checkout.

Shipping (送料): free on every order.
Other charges (商品代金以外の必要料金): none at checkout.
For orders delivered in Japan: if a carrier or customs asks you to pay import charges at delivery, send us the receipt and we refund them.

4. Payment

In short: you pay when you place your order.

Payment methods (支払方法): the card and wallet options shown at checkout.
Payment timing (支払時期): your payment is charged when you place your order.

5. Delivery

In short: usually 8–21 days from your order.

Delivery time (引渡時期): your order is prepared within 1–3 days and usually arrives 8–21 days after you place it.
Orders ship from our supplier's warehouse, usually in China.
We email you a tracking number when your order ships.

6. Cancellations and returns

In short: cancel before it ships; return within 30 days of delivery; faulty items are replaced or refunded.

Cancellations and returns (返品・交換・キャンセル):
You may cancel your order before it ships, for a full refund.
Change of mind: tell us within 30 days after delivery and return the plush and its light pen unused. You pay the return shipping. We refund the item price within 7 business days after we receive it.
Damaged, defective or wrong items: tell us within 30 days after delivery and send photos. You choose a free replacement or a full refund. You do not need to send the item back.
Our Refund Policy sets out these terms in full.

7. Contact

In short: Glow Doodles, Minden, Ontario, Canada.

Ethan Wildman, carrying on business as Glow Doodles
1030 Welch Road, Minden, Ontario K0M 2K0, Canada
ethan@wildmanstudio.ca · +1 905-925-0302